Name: Sunapee Garage Doors
Address: 2 Sunny Knoll Rd, Sunapee, NH, 03782, US
Telephone: (978) 961-5660
Price range: $$
Rating: 4.9

Question 1

How quickly can you fix my stuck doors?

Accepted Answer

We understand that a stuck garage door is more than an inconvenience—it can leave your car trapped or your home unsecured. That's why we offer same-hour emergency response for stuck door situations.  When you call our emergency line, a technician will be dispatched immediately. In most cases, we arrive within 30-60 minutes, depending on your location within our service area. Our service vehicles are fully stocked with the most common parts, so many stuck door issues can be resolved on the first visit.  Common causes of stuck doors include: - Broken springs (most common) - Track misalignment - Obstruction in the track - Opener malfunction - Frozen door (in winter) - Cable issues  If your door is stuck open and creating a security risk, we prioritize your call and can often provide temporary solutions while sourcing any specialty parts. Our technicians are trained to diagnose issues quickly and get your door operating as soon as possible.  Call us at (978) 961-5660 for immediate assistance with your stuck garage door!

Question 2

What causes stuck doors in garage doors?

Accepted Answer

Garage doors can become stuck for a variety of reasons, ranging from simple fixes to more complex mechanical issues. Understanding the cause helps you know when you can troubleshoot at home versus when to call a professional.  Most Common Causes:  1. Broken Torsion or Extension Springs The most frequent cause of stuck doors. Springs bear the weight of the door, and when they break, the door becomes too heavy to lift. Signs include a loud bang sound and visible gap in the spring. This requires professional repair—springs are under extreme tension and dangerous to handle.  2. Track Problems Bent, misaligned, or obstructed tracks prevent smooth door movement. Look for debris, ice (in winter), or visible bends in the metal tracks. Minor obstructions can be cleared safely, but bent tracks need professional repair.  3. Cable Issues Lift cables work with springs to raise and lower the door. Frayed, loose, or broken cables will cause the door to hang unevenly or get stuck. Cable repair requires professional attention due to spring tension.  4. Opener Problems The garage door opener motor, gears, or logic board may fail, preventing automatic operation. Check if the door moves manually—if so, the issue is with the opener, not the door itself.  5. Frozen Door In cold weather, water can freeze at the bottom seal, literally freezing the door to the ground. Gentle heat from a hair dryer can help, or carefully breaking the ice seal.  6. Sensor Misalignment Photo-eye sensors at the base of the door can become misaligned, preventing the door from closing. Check for debris, clean the lenses, and ensure they're aligned (usually indicated by LED lights).  7. Lock Engagement Some doors have manual locks that, if engaged, prevent opener operation. Check your door's lock status.  When to Call a Professional: - Springs or cables are involved - Track is bent or damaged - Door is off its tracks - You hear grinding or unusual noises - The problem recurs after attempted fixes  Our technicians can diagnose stuck door issues quickly and have your door operating smoothly. Call (978) 961-5660 for help!

Question 3

Do you offer financing for new steel door installations?

Accepted Answer

Yes! We understand that a new garage door is a significant investment, and we want to make quality doors accessible to all homeowners. We partner with several financing providers to offer flexible payment options that fit your budget.  Our Financing Options Include:  1. 0% APR Promotional Financing Qualified buyers may receive 0% interest for 12-24 months on new door purchases. This allows you to pay over time without any additional cost.  2. Extended Payment Plans For larger projects, we offer payment plans up to 60 months with competitive fixed rates. Monthly payments can be as low as $50-100 depending on the door selected.  3. No Credit Check Options We work with financing partners who offer approval based on factors beyond traditional credit scores, making financing accessible to more homeowners.  What's Included in a New Steel Door Installation: - Premium steel door with your choice of insulation (R-12 to R-18) - Professional installation by certified technicians - Removal and disposal of your old door - New weather sealing and hardware - Opener compatibility check and adjustment - 2-year warranty on parts and labor  Steel Door Price Ranges: - Basic steel (R-6): Starting at $800 installed - Mid-range insulated (R-12): Starting at $1,200 installed - Premium insulated (R-16+): Starting at $2,000 installed - Carriage-style steel: Starting at $1,800 installed  How to Apply:  1. Schedule a free in-home estimate 2. Choose your door style and features 3. Our team will present financing options 4. Receive a decision within minutes 5. Schedule your installation (often within a week)  We also offer seasonal promotions and discounts—ask about current specials when you call! Ready to explore your options? Contact us at (978) 961-5660 or visit our showroom. We'll help you find the perfect door at a payment that works for your budget.

Question 4

What is included in your maintenance service?

Accepted Answer

Our comprehensive garage door maintenance service covers all aspects of your door system to ensure safe, reliable operation and extended equipment life. Regular maintenance prevents costly breakdowns and can extend your door's lifespan by years.  Our Maintenance Checklist Includes:  Safety Systems Testing: - Auto-reverse function testing - Photo-eye sensor alignment and cleaning - Emergency release verification - Manual operation check  Spring System Inspection: - Visual inspection for wear or damage - Tension adjustment if needed - Lubrication of spring coils - Cycle count estimation  Track and Roller Service: - Track cleaning and alignment check - Roller inspection and lubrication - Hardware tightening - Gap measurement  Cable Inspection: - Check for fraying or wear - Tension verification - Drum alignment check  Opener Maintenance: - Motor operation check - Force adjustment - Travel limit calibration - Battery backup testing (if applicable)  Weather Seal Inspection: - Bottom seal condition - Side seal effectiveness - Top seal review - Gap analysis  Cost: $89-129 for standard single-door maintenance (pricing varies by door type and condition)  Recommended Frequency: Annually, or twice yearly for high-use doors  Call (978) 961-5660 to schedule your maintenance appointment!

Question 5

How long does a typical garage door installation take?

Accepted Answer

Most residential garage door installations are completed in 3-5 hours. The exact time depends on several factors:  Standard Single Door Replacement: 2-3 Hours When replacing a door with the same size and the existing opener is compatible, installation is straightforward.  New Double Door Installation: 4-5 Hours Larger doors require more time for proper alignment and balancing.  New Construction or Major Modifications: 6-8 Hours If we're installing tracks for the first time or making structural modifications, expect a full-day project.  Factors That Affect Timeline: - Removal of old door and hardware - Track modifications needed - Opener replacement (adds 1-2 hours) - Custom fitting requirements - Weather conditions  We schedule installations with appropriate time buffers to ensure quality work without rushing. Call (978) 961-5660 to discuss your specific project!

Question 6

What warranty do you offer on your work?

Accepted Answer

We stand behind our work with comprehensive warranty coverage that gives you peace of mind.  Our Warranty Coverage:  Labor Warranty: 2 Years All workmanship performed by our technicians is covered for 2 years from the date of service. If any issue arises from our installation or repair, we'll fix it at no charge.  Parts Warranty: Varies by Component - Springs: 3-5 years depending on type - Openers: Manufacturer warranty (typically 3-5 years) - Doors: Manufacturer warranty (up to lifetime on some models) - Hardware: 1-2 years  Our Money-Back Guarantee Not satisfied? We'll make it right - money-back guaranteed.  What's Covered: - Installation defects - Parts failure under normal use - Adjustments needed due to initial work - Safety system calibration  How to Make a Warranty Claim: Simply call us at (978) 961-5660 with your original service date. We maintain records of all work performed and will schedule a warranty service call promptly.

Question 7

Do you service commercial garage doors?

Accepted Answer

Yes! We provide comprehensive commercial garage door services throughout the Sunapee region. Our commercial team is trained to handle the unique requirements of business properties.  Commercial Services Include: - Overhead sectional doors - Rolling steel doors - Fire-rated doors - High-speed doors - Loading dock equipment - Commercial opener systems - Access control integration  Industries We Serve: - Warehouses and distribution centers - Auto dealerships and repair shops - Retail businesses - Manufacturing facilities - Agricultural buildings - Storage facilities - Fire stations  Commercial Maintenance Programs: We offer customized maintenance contracts for businesses, including priority response, scheduled inspections, and discounted repair rates.  Contact us at (978) 961-5660 to discuss your commercial garage door needs!

Question 8

What areas do you service?

Accepted Answer

Sunapee Garage Doors proudly serves homeowners and businesses throughout the greater Sunapee region of New Hampshire. Our service area includes:  Primary Service Areas: - Newport, NH - Claremont, NH - New London, NH - Charlestown, NH - Unity, NH - Croydon, NH - Springfield, NH - Grantham, NH - Plainfield, NH - Lebanon, NH  Response Times: - Sunapee and immediate vicinity: 30-45 minutes - Extended service area: 45-90 minutes - Emergency calls: Prioritized dispatch  Not Sure If We Service Your Area? If you don't see your town listed, give us a call! We may still be able to help, especially for larger projects.  Contact us at (978) 961-5660 to confirm service availability in your area!

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